Outbound Roaming

When your customer arrives in a foreign destination, he or she expects to be able to use all the services normally available in their home network, regardless of whether they have a Prepaid or Postpaid subscription. Nothing, creates more customer dissatisfaction than poor service quality when roaming. Why take the chance of losing customers and revenue, when you can simply test the performance of your roaming partners in more than 70 global destinations?

Your most complicated technologies and services like Video Telephony, MMS and UMTS/HSDPA networks can be tested without the need for co-operation with your roaming partners by use of the Internet accessible GlobalRoamer service.

GlobalRoamer is a one-of-its-kind service that certifies and validates Prepaid and Postpaid roaming agreements across multiple carriers.

Read more:
GlobalRoamer Product Sheet GlobalRoamer

SIGOS GlobalRoamer – Product Sheet Keynote SIGOS GlobalRoamer — The Movie (Flash Version 6)

 

The Challenge

Customers demand and expect a high quality and reliable service from their chosen network operator, and a similar seamless experience regardless of where they are currenty in the world.

Therefore a permanent surveillance of the roaming networks is indispensable, but extremely complicated due to the lack of operational visibility of the roaming partners networks.

Typical roaming services:

  • SMS
  • MMS
  • WAP
  • GPRS
  • UMTS
  • Voice Quality
  • CLI delivery
  • CF to mailbox
  • Prepaid CAMEL
  • USSD callback
  • PLMN

The Solution

The GlobalRoamer allows you to verify that all services are available to your roaming customers worldwide.

By means of the Keynote SIGOS SIM Multiplexing technology, your SIMs are capable of being virtually transmitted to any of our global network of remote test stations, where real services are performed.

In this way, many user profiles can be rapidly tested all over the world without a single SIM card ever having to be physically shipped to the remote test locations, or the time consuming effort of roaming partner cooperation.

Tests can be generated on an individual immediate ad-hoc basis, or a fully automated group of tests via the flexible testcase scheduler. Everything is under your control without the need to request external assistance. Of course, sophisticated reporting facilities enable the visualization of the results, which can be generated at any required time or sent periodically via email.

In case of critical quality degradation, automated E-mail alarms or SMS alerts are sent to your technical staff.

All you need to do

  • Send your test SIM cards to Keynote SIGOS!
  • Access the worldwide test network via the internet!
  • Define and fire the tests and collect the results!

(requiring Java Runtime
Environment 1.5)